Questions and Answers 

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Important: The effects of alcohol-based hand sanitiser on leather
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Which countries can you deliver to? What are the delivery charges?
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I've ordered my bag. When will I receive it?
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I live outside of the UK, do I pay VAT?
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How can I pay?
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Will I need to pay customs duty on my order?
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Do you offer a guarantee on products?
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Can I find out if you have a specific bag in stock?
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How can I change my delivery address?
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Why have I only received part of my order?
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What is a batchel?
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What is embossing and what does it look like?
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Where can I find returns information?
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