Repairs

Our satchels are built to last, however if you find you have a clasp that has pinged off under the strain of carrying multiple library books for 6 years, a twist lock is a little loose or the dog ate your satchel shoulder strap – fear not, our repairs team are here to help! 

All you need to do is reach out to our wonderful repair team with your repair request and a picture of your bag. Our team will then confirm the repair cost and approximate repair time scale. If your bag has a fault within the first year of purchase then all repairs are free.