How can I personalise my item?
We’re all about the little things here at The Cambridge Satchel Company and we think personalising your purchase by embossing your initials or a symbol into the leather makes it even more special.
LETTERS The font we use to emboss our bags is called Edinburgh and it is available in four different styles:
PRICING Embossing comes at a charge of £7 per letter (upper and lower case) and per symbol. The maximum charge for embossing is £28. Please see below for a cost breakdown.
We offer complimentary embossing of our bike logo. The bike has been part of our logo since the company began in 2008, because bikes and Cambridge have a special place in our hearts.
It is possible to emboss a symbol alongside letters, the symbol will always appear above the letters.
EXCEPTIONS AND UNEMBOSSABLE PRODUCTS
Unfortunately due to size, design details and different types of leather, some of our products cannot be embossed. Check individual product pages for any exceptions to the above embossing guidelines.
Want to know more? Visit our embossing page to see examples of personalised products here.
Can I have my item gift wrapped?
Of course! We offer free gift wrapping; you can select gift wrap while the product is in your basket. Don’t forget you can add a personal message too, we think little touches like this make receiving a gift even more special.
Do you offer gift receipts?
While we do not send official gift receipts, the paperwork we include with orders does not include the price of the product(s). The paperwork we include outlines what has been received and how they can contact us regarding the exchange of their order and works in a very similar way to a gift receipt!
How do Gift Cards work?
You can purchase gift cards in two currencies, GBP and USD (only GBP in our stores). Gift cards purchased using GBP are valid for 12 months and gift cards purchased using USD are valid for 5 years. To use your gift card, just scratch off the back and enter the Gift Card Number and Security Code during the checkout process. There are no product limitations when using your gift card. To redeem in store, simply produce your gift card at till point.